1. Processing Time:

  • All orders are processed within 3 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed.

2. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed at checkout.

3. Shipping Methods:

  • We offer standard shipping and expedited shipping options. The estimated delivery time and cost will be provided at checkout. Please note that delivery times are estimates and not guaranteed.

4. Domestic Shipping:

  • We currently offer shipping within India. Standard shipping usually takes 7 business days, while expedited shipping takes 5 business days.

5. International Shipping:

  • We do offer international shipping to select countries. Shipping times and costs vary depending on the destination. International customers are responsible for any customs duties or taxes imposed by their respective countries.

6. Order Tracking:

  • Once your order has been shipped, a tracking number will be provided via email. You can track the status of your shipment through our website or the courier’s tracking system.

7. Delays:

  • We are not responsible for delays caused by unforeseen circumstances such as weather, natural disasters, or carrier delays. We will, however, do our best to communicate any such delays to our customers.

8. Incorrect Shipping Information:

  • It is the customer’s responsibility to provide accurate shipping information. If there are any errors in the shipping address provided, please contact us immediately. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.

10. Returns Due to Failed Delivery Attempts:

  • If the shipping carrier is unable to deliver your package after multiple attempts, the package may be returned to us. In such cases, additional shipping fees may apply for re-shipment.

11. Contact Information:

  • If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our Customer Service at info@herbalkure.com

Note: This Shipping and Delivery Policy is subject to change without notice. Please review this policy regularly for any updates.